Paper forms are typically used to initiate requests for the range of vital services offered by governmental agencies and private sector firms. From registering for a Driver’s License, selecting vendors, to processing Accounts Payables and training employees, agencies and companies are driven by paper forms. Given the myriad services your agency or company performs, the volume of forms moving among business units, agencies, vendors, and the public can be overwhelming.

Paper had been the hallmark of the thousands of business processes managed by the typical agency or private sector entity. The public or staff at public agencies completed forms, routed them for internal approvals, and then mailed forms to others for further processing. The administrative costs to process a single paper form could reach $150—clearly an inefficient use of limited funds. Because thousands of forms are processed monthly, automating these workflows could result in substantial savings for the agency, company and for customers. In addition to higher costs, manual forms processes can take weeks and are inherently prone to error.

Adjacent Technologies Solution     
Adjacent Technologies can replace costly paper-based workflows with an automated system built around Adobe Acrobat software, Adobe Portable Document Format (PDF), and an eForms management system. When tied to your e-mail and fax systems, Adjacent now enables agencies to complete and submit forms electronically. Rather than receiving paper and re-keying information into its system, you can link forms to your databases. Scanned images in those databases can be associated with the submitted form, on one screen, so that workflow productivity can dramatically accelerate.

Since electronic forms look exactly like paper forms, the need to retrain staff is minimized. Adjacent makes it possible to link forms to databases, so forms can be populated automatically with information and form data can be saved instantly. The ability to create forms accessible to people with impaired vision helps them comply with government regulations. Document integrity is assured through security protocols that travel with the form wherever it goes, supporting processes such as digital routing, validating, and signing forms.