Service Solutions Installation & Configuration

Adjacent help you get your ECM solution off on the right start. Our certified resources perform IBM/FileNet ECM, Kofax and other product installations and configurations. These resources completed extensive training and testing along with lots of real-world hands-on experience.  Whether it is installing minor fix patches, major version upgrades or new enterprise systems, our resources ensure your ECM solution has a solid foundation.
 
Our implementation process is based on a set of standards derived from years of experience executing successful product implementations.  We work hand-in-hand with your staff so that your organization can optimize its learning and involvement in the implementation process.
 
Whether your solution has been designed by your staff or a another business partner, our services ensures that it will be implemented and supported on a system framework that has been expertly installed, tested, and certified for support.

During the implementation process, Adjacent will generate a "blueprint" that will help you manage system changes in the future, audit any production issues, and document system procedures. We provide a complete project timeline and installation checklist to closely track the progress of your installation, and coordinate training for your staff to ensure a smooth transition to your new production environment.

Our Implementation Services include:
 
Installation Packages:

Fixed-Fee services for rapid installation and learning services provide a solid
system foundation for the deployment of 'customer specific' business solution.
 
Production Launch:

A value-added extension of our Installation Packages, which provides the 'customer
specific' configuration of standard product functionality needed to initiate production
usage. These services include Requirements Analysis, System Design & Configuration,
and Production readiness testing and rollout.